For tenants, landlords & letting agents

End-of-Tenancy Carpet Cleaning

Professional carpet and upholstery cleaning for move-outs, vacant properties and changes of tenancy across South Wales and Bristol.

Over 20 years’ experience
Fully insured specialists
Clear quotations before booking
7 Day Happiness Guarantee
A cleaner handover

Professional carpet care when a tenancy ends

Carpets can hold the clearest signs of a previous occupancy: traffic soil, spills, pet hair, flattened pile and household odours.

Elite provides specialist carpet and suitable upholstery cleaning before check-out, between tenants or before a property is marketed again. We assess the fibres and condition, explain what is realistically treatable and use professional equipment to carry out a thorough clean.

Where practical, an empty or nearly empty property gives us excellent access to edges and open carpeted areas. Occupied move-outs are also welcome—we will explain how to prepare each room.

  • Whole-property or selected-room carpet cleaning
  • Stairs, landings, hallways and high-traffic areas
  • Suitable sofas, chairs and furnished rental upholstery
  • Targeted stain and odour treatment where appropriate
End-of-tenancy carpet before and after professional cleaning by Elite Upholstery Care
One specialist service, three audiences

Cleaning arranged around the property handover

Whether you are leaving, preparing to re-let or managing several properties, we make the carpet-cleaning part of the handover straightforward.

TENANTS

Prepare for check-out

Book the clean once rooms can be accessed properly and allow time for drying before your final inspection or key handover. Tell us about stains and pet-related concerns when requesting the quote.

LANDLORDS

Refresh between occupancies

Have carpets and suitable furnishings assessed after tenants leave, with a clear quotation for the areas that need professional attention before the next occupancy.

AGENTS & MANAGERS

Reliable property coordination

Send property details, photographs and access information by WhatsApp. We can coordinate the specialist carpet and upholstery element of a changeover clean.

Clear scope from the outset

Exactly what this service covers

Elite specialises in carpets and upholstery. Keeping that scope clear helps tenants, landlords and agents plan any other cleaning separately.

Included when quoted

We can quote for the carpeted and upholstered areas relevant to the property.

  • Bedrooms, living rooms and carpeted dining areas
  • Hallways, stairs and landings
  • Suitable rugs by prior agreement
  • Fabric sofas, armchairs and dining chairs
  • Appropriate spot, stain and odour treatments

Not a whole-property cleaning service

Our end-of-tenancy service does not include general domestic cleaning.

  • Ovens, hobs or kitchen appliances
  • Bathrooms, kitchens or hard surfaces
  • Windows, cupboards or general dusting
  • Waste, furniture or personal-item removal
  • Gardening or property maintenance
Simple booking process

From photographs to a professionally cleaned property

Good information at quotation stage helps us allocate enough time, bring the right products and avoid surprises on the day.

Send the details

WhatsApp the postcode, room list, approximate sizes, photographs and any known stains, pets, odours or access restrictions.

Receive a clear quote

We confirm the proposed work, appointment value and anything that needs on-site assessment before you decide to book.

Prepare the rooms

Remove personal items and smaller furniture where practical. Arrange parking, keys and property access before the appointment.

Professional cleaning

We inspect, vacuum, pre-treat, clean, extract and complete appropriate finishing work before providing drying and aftercare advice.

Need to arrange a clean around your handover date?

Send the postcode, room list and photographs by WhatsApp and tell us when access is available.

Pricing & planning

Clear quotation based on the actual property

End-of-tenancy work varies according to the number and size of rooms, stairs, carpet type, furniture, staining, odour, access and the condition left by the tenancy.

Photographs and an accurate room list are usually the quickest starting point. Larger, unusual or heavily affected properties may require further assessment before a firm quotation is confirmed.

Important: professional cleaning can remove soil and treat many marks, but it cannot reverse wear, bleaching, permanent colour change or physical fibre damage. No reputable cleaner can guarantee every stain will disappear or determine the outcome of a deposit decision.
Genuine cleaning work

Results from real carpets

Every property and carpet is different, but these genuine examples show the improvement a suitable professional clean can make.

Heavily marked carpet before and after professional cleaning
Heavily marked carpet before and after cleaning
Carpeted stairs before professional end-of-tenancy cleaning
Carpeted stairs before cleaning
Carpeted stairs after professional deep cleaning
The same stairs after deep cleaning
Professional carpet extraction cleaning in progress
Professional extraction in progress
Carpet and upholstery cleaning before and after examples
More genuine Elite cleaning results
Before the appointment

Help us clean efficiently and leave time for drying

Where possible, arrange carpet cleaning after belongings and general waste have been removed but before the keys must be handed over. This provides better access and leaves time for ventilation and drying.

  • Remove small items and personal belongings from carpeted areas
  • Tell us about pet accidents, spills and previous DIY treatments
  • Confirm parking, keys, alarm and access arrangements
  • Ensure electricity and water remain available where required
  • Avoid scheduling the clean immediately before the final inspection

Booking through an agent or landlord?

Provide the property address, named contact, invoice details, access method and the rooms or furniture included. If someone else is authorising the work, make sure the agreed scope and price have been approved before the appointment.

Frequently asked questions

End-of-tenancy carpet cleaning questions

Do you provide a full end-of-tenancy house clean?
No. Elite specialises in professional carpet and upholstery cleaning. We do not clean ovens, bathrooms, kitchens, windows or general household surfaces, so those services should be arranged separately if required.
Does an end-of-tenancy clean guarantee my deposit will be returned?
No cleaning company can control the landlord, agent, inventory report or deposit decision. We provide the agreed professional carpet and upholstery cleaning, but the outcome also depends on the tenancy agreement, property condition and other factors outside our control.
Can you remove every stain?
Many stains respond very well to professional treatment, but some dyes, bleaching, wear, fibre damage and previous chemical damage are permanent. We assess the carpet and set honest expectations rather than promising that every mark will disappear.
Should the property be empty before you arrive?
An empty property usually gives the best access, but it is not essential. Remove personal items and smaller furniture where practical, and tell us what remains when requesting your quotation.
How long do carpets take to dry?
Drying depends on fibre, carpet density, treatment level, temperature, humidity and ventilation. We recover as much moisture as practical and provide guidance on the day. Leave a sensible gap before check-out or inspection rather than booking at the last possible moment.
Can you treat pet urine and odours?
We can treat many suitable pet accidents and odours. If contamination has penetrated the carpet, underlay or subfloor, a standard surface clean may not resolve it fully. Send details and photographs beforehand so we can advise on the likely scope and limitations.
Do you work with landlords and letting agents?
Yes. We work with tenants, landlords, agents and property managers. Clear property details, access arrangements and authorisation help us quote and coordinate the appointment efficiently.
How do I get an accurate quotation?
Call 07943 415917 or WhatsApp the property postcode, room list, approximate sizes, clear photographs and details of stairs, upholstery, stains, pets, odours and access. We will confirm whether anything else is needed before quoting.
Free, no-obligation quotation

Arrange your end-of-tenancy carpet cleaning

Send the property postcode, room list, photographs and preferred dates by WhatsApp, call us or use the contact form. We will confirm the scope and provide a clear quotation.